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Global Knowledge | Cursos y Certificaciones

Comunicaciones Unificadas (Unified & Voice)

Avaya

Nombre del CursoCódigoDías
Avaya Communication Server 1000E Installation and Commissioning0946C5
Avaya System Upgrades to Communication Server 1000E Release 6.0 for Technicians0947C4
Avaya CS1K 6.0 Architecture and Upgrades3432A5
Avaya Aura™ Contact Center - Communication Control Toolkit and Contact Center Multimedia Implementation3607C3
Avaya Aura® Contact Center Installation and Commissioning3608C5
Avaya Aura Contact Center Administration3609C5
Avaya Aura Contact Center - Orchestration Designer Scripting3610C5
Avaya Aura Contact Center Networking3611C3
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting3621C10
Avaya Aura® Contact Center - Maintenance5C00010I4
Avaya Aura® Contact Center - Troubleshooting5C00011I4
Avaya Aura® Call Center Elite Implementation and Maintenance5C00091I5
Avaya Aura® Communication Manager Maintenance and Troubleshooting5U00040I5
Avaya Communication Server 1000 7.0 Engineering and Network Design6352C5
Avaya Communication Server 1000E Release 7.0 Implementation and Upgrade6376C5
Avaya Converged Campus: ERS Solution Installation & Configuration6721C5
CS 1000 Upgrade and Avaya Aura® Integration Bootcamp9U00166I5
Avaya IP Office R6.0 Implementation WorkshopATA01225I5
Avaya Aura® Call Center EliteATC01121I3
Avaya IP Office Advanced Applications and Troubleshooting WorkshopATI00484I5
Avaya Aura Communication Manager FundamentalsATI01672V3
Avaya Aura™ Communication Manager ImplementationATI02348I5
Avaya Aura Communication Manager Basic AdministrationAVA00836H5
Avaya Media Servers and Media Gateways Implementation WorkshopAVA00838H5

Cisco

Nombre del CursoCódigoDías
Administering and Implementing Unified MessagingAIUM5
Administering Cisco Unity ConnenctionAUC2
Administering Cisco Unified Contact Center EnterpriseAUCCE5
Integrating Cisco Unified Communications ApplicationsCAPPS5
Cisco Unified Communications Manager 7.0CCM75
Implementing Cisco Unified Call Manager v8 BootcampCCVP25
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 1CIEV15
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 2CIEV25
Implementing Cisco Unified Communications Manager Part 1CIPT1V85
Implementing Cisco Unified Communications Manager Part 2CIPT2V85
Cisco Collaboration Account Manager BootCampCOAM1
Cisco UC Integration for MOCCUCIMOC2
Implementing Cisco Voice Communications and QoSCVOICEV85
Cisco Unified Customer Voice Portal Implementation v7.0CVPI5
Designing Cisco Unified MeetingPlace SolutionsDMPS3
Deploying Cisco Unified Contact Center EnterpriseDUCCE5
Advanced IPv6 MigrationGK91104
Introducing Cisco Voice and Unified Communications AdministrationICOMM5
Implementing Cisco IOS Unified CommunicationsIIUC5
Implementing Cisco IOS Unified Communications Part 2IIUC25
IPv6 Fundamentals, Design & DeploymentIP6FD5
Implementing Cisco Unity ConnectionIUC3
Implementing Cisco Unified MessagingIUM5
Implementing Cisco Unified Wireless Voice NetworksIUWVN5
Implementing Advanced Telepresence Video Solutions Part 1PAIATVS15
Implementing Advanced Telepresence Video Solutions Part 2PAIATVS25
Implementing Express Telepresence Video SolutionsPAIETVS2
Cisco Unified Presence Design and ImplementationPRSDI3
SMB UniversitySMBU2
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0TUC5
Troubleshooting Cisco Unified CommunicationsTVOICE5
Implementing Cisco Unified Communications 8.5 FeaturesUC855
Cisco Unified Communications Architecture and DesignUCAD5
Fast Track : Administering and Deploying Cisco Unified Contact Center EnterpriseUCCEFT10
Implementing Cisco Unified Communications SecurityUCSEC5

Global Knowledge

Nombre del CursoCódigoDías
Voice over IP FoundationsGK32775
Telecommunications FundamentalsGK37605

Microsoft

Nombre del CursoCódigoDías
Designing & Deploying Messaging Solutions with Microsoft Exchange ServerM102335
Planning, Deploying and Managing Microsoft Exchange 2010 Unified MessagingM105083
Implementing and Maintaining IM/Presence, Conferencing and Telephony using Microsoft Office Communications Server 2007 R2 (Nota: Este curso reemplaza al M5177-5178-5179 )M502145
Implementing and Maintaining Audio/Video Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007M51782
Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007M51792
Microsoft Unified Communication Voice IgniteUCVI5

Nortel

Nombre del CursoCódigoDías
Meridian 1 and Communication Server 1000 5.5 Familiarization0200C2
DTI/PRI Installation & Commissioning - Communication Server 1000 Rls. 5.50272C5
CS1K Station Moves, Adds, and Changes0301C4

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