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Global Knowledge | Cursos y Certificaciones

Cursos de Telefonía - Telephony

Avaya

Nombre del CursoCódigoDías
Avaya Contact Center 6.0 Scripting 10326C5
Avaya CallPilot Administration and Applications0327C5
Avaya Installation and Maintenance0329C5
Avaya Communication Server 1000E Installation and Commissioning - Release 5.00763C5
Avaya Communication Server 1000 System Upgrades to Release 5.0 for Technicians0764C5
Avaya Communication Server 1000 5.0 Branch Office Installation and Commissioning0765C2
Avaya Communication Server 1000 Linux Platform Base & Applications Installation & Commissioning0766C3
Avaya Communication Server 1000 5.0 System Administration and Management0777C5
Avaya Communication Server 1000 5.0 Dialing Plan Design & IP Peer Networking0781C4
Avaya CCMA Administration and Management Rls. 6.03009C5
Avaya IP Office R6.0 Implementation WorkshopATA01225I5

Cisco

Nombre del CursoCódigoDías
Implementing Cisco Unified Call Manager v8 BootcampCCVP25
Cisco Unity Design & NetworkingCUDN4
Intelligent Contact Manager Boot Camp v7.0ICMBC5
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0TUC5
Unified Contact Center Express & Unified IP IVR DeploymentUCCXD5

Cisco Advanced Services

Nombre del CursoCódigoDías
Cisco CallManager MCS Boot CampCCMBC5

Global Knowledge

Nombre del CursoCódigoDías
VoIP Protocol Essentials: SIPGK32515
Advanced Deployment of Voice over IPGK32854
Fundamentals of Voice over IPGK38552
Telecommunications Fundamentals: Carrier Data ServicesGK39002

Nortel

Nombre del CursoCódigoDías
Contact Center 6.0 Scripting 20351C5
VoIP Technologies0365C3
Advanced VoIP Technologies for Design and Support0368C2
Nortel Communication Server 1000 5.0 Troubleshooting and Maintenance0701C3
Nortel Communication Server 1000 5.0 Engineering & Network Design0767C5
Nortel Enterprise Voice over IP and Multimedia Applications Engineering0797C4
Contact Center - Multimedia and Nortel Communication Control Toolkit, Release 6.0 Implementation3007C5
Networking for CallPilot334C2
BCM50 Installation, Admin and Maintenance6018A2
BCM50 Advanced Applications6019A3

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