1. Course Introduction
2. Presence Overview
- Introducing Presence
- Presence Overview
- Cisco Unified Presence Components and Architecture
- Cisco Unified Presence User
- Cisco Unified Communications Manager Presence
- Cisco Unified Communications Manager Presence with SCCP
- Cisco Unified Communications Manager Presence with SIP
- Cisco Unified Communications Manager Speed-Dial Presence
- Cisco Unified Communications Manager Call-History Presence
- Cisco Unified Communications Manager Presence Policy
- Cisco Unified Communications Manager Presence Configuration
- Configuring Presence in Cisco Unified Communications Manager Express
- Cisco Unified Communications Manager Express Presence
- Cisco Unified Communications Manager Express Presence Configuration
- Cisco Unified Communications Manager Express Presence Configuration Example
3. Design Cisco Unified Presence
- Designing Cisco Unified Presence Server
- Cisco Unified Presence Server Cluster
- Cisco Unified Presence Server Performance
- Cisco Unified Presence Licensing
- Cisco Unified Presence Server Policy
- Cisco Unified Presence Calendar Integration
- Designing Cisco Unified Presence Deployments
- Cisco Unified Presence Deployment Models
- Single-Cluster Deployment
- Multicluster Deployment
- Designing Cisco Unified Presence Security
- Cisco Unified Presence Security
- Cisco Unified Presence Server Protocol and Port Usage
- Manage Cisco Unified Presence Security
- Cisco Unified Personal Communicator
- Cisco Unified Personal Communicator Components
- Design Considerations
- Configuring Cisco IP Phone Messenger
- Cisco IP Phone Messenger
- Cisco IP Phone Messenger Bandwidth Considerations
- Phone Service
- Phone Service Redundancy
4. Integrate with Cisco Unified Presence
- Understanding Cisco Unified Presence Interoperability
- Cisco Unified Presence Architecture
- Cisco Unified Presence Interfaces
- CTI Gateway
- Integrating Cisco Products
- Cisco Rich Media Communication
- Cisco Unity and Cisco Unity Connection
- Cisco MeetingPlace and Cisco MeetingPlace Express
- Integrating Third-Party Presence Server
- Microsoft Presence Architecture
- Microsoft Communications Server
- Microsoft Active Directory and Exchange Server
- Microsoft Office Communicator
- IBM Lotus Sametime 7.5
5. Deployment of Cisco Unified Presence
- Installing Cisco Unified Presence
- Installation Overview
- Pre-Installation Tasks
- Installing Cisco Unified Presence
- Post-Installation Tasks
- Patches and Upgrades
- Configuring Cisco Unified Communications Manager
- Configure Integration with Cisco Unified Presence
- Configure the User for Presence
- Configure a SIP Trunk and CTI Gateway
- Configuring Cisco Unified Presence
- Set Up the Cisco Unified Presence Server
- Configure Presence Applications
- Configure the Proxy Server Settings
- Integrating with Microsoft
- Microsoft Live Communications Server/Office Communications Server Configuration
- Microsoft Active Directory Configuration
- Exchange Calendar Integration
- TLS Route Configuration
- Microsoft Office Communicator Configuration
- Integrating with IBM Lotus Sametime
- Installing and Configuring the Cisco Click-to-Call Plug-In
- Configuring the Lotus Sametime Server for Cisco Click-to-Call
- Configuring Cisco Unified Communications Manager for Cisco Click-to-Call
6. Maintain Cisco Unified Presence
- Cisco Unified Presence Serviceability
- Cisco Unified Presence Server Serviceability Overview
- Managing Services
- Alarms and Traces
- Cisco Unified Communications Real-Time Monitoring Tool
- SNMP
- Exploring Cisco Unified Operating System Administration
- Cisco Unified Presence Platform Status
- Cisco Unified Presence Settings
- Cisco Unified Presence Software Upgrades
- Disaster Recovery
- Disaster Recovery System
- Disaster Recovery System Architecture
- Starting, Checking and Restoring a Backup