Temario
This course, Implementing Cisco Unity Connection (IUC) v8.0, reviews the Cisco Unity Connection architecture, components, functionality, features and capabilities. This course describes the features available for Cisco Unity Connection using the GUI and CLI interfaces available, as well as, specific tools and reports using the Remote Port Status Monitor and Real-Time Monitoring Tools.
Pre-requisitos
Delegates should meet the following prerequisites:
- Working knowledge of LANs, WANs and IP routing and switching
- Basic understanding of voice mail systems
- Knowledge of PBX operation or Cisco Unified Communications Manager
- Knowledge of traditional public switched telephone network (PSTN) operations and technologies
Contenido
Module 1 - Introduction to Cisco Unity Connection
- An Overview of Cisco Unity Connection
- Understanding Integration
- Understanding Deployment Models
- Licensing for Cisco Unity Connection
Module 2: Installing and Integrating Cisco Unity Connection
- Preparing to Install Cisco Unity Connection
- Installing Cisco Unity Connection
- Understanding Post-Installation of Cisco Unity Connection
- Integrating Cisco Unity Connection
Module 3: Configuring Digital Networking
- Preparing for Digital Networking of Cisco Unity Connection servers
- Joining Servers to a Digital Network
- Performing Post-Networking Tasks
Module 4: Configuring VPIM Networking
- Understanding VPIM
- Configuring VPIM Locations and Contacts
- Customizing VPIM Features
Module 5: Understanding Advanced Integration Concepts
- Describing PIMG/TIMG Integration
- Understanding Fax Server Integration
- Describing the Live Record Feature
- Understanding SpeechView
Module 6: Understanding Cisco Unity Connection Tools
- Understanding COBRAS
- Understanding Cisco Unified RTMT and SNMP
Labs
- Lab 2-1: Verify Cisco Unity Connection Default Services
- Lab 2-2: Configuring Cisco Unity Connection Phone System Integration
- Lab 3-1: Implementing Digital Networking
- Lab 3-2: Managing Cross-Server Login and Transfers
- Lab 4-1: Implementing VPIM Networking
- Lab 5-1: Using the Live Record Feature
- Lab 6-1: Operating the COBRAS Import Tool
- Lab 6-2: Using The Cisco Real-Time Monitoring Tool
- Lab 6-3: Manager Cisco Unity Connection Disaster Recovery
Objetivos del curso
After you complete this course, you will be able to:
- Review of the Cisco Unity Connection design and platform overlays
- Identify the deployment models for Cisco Unity Connection
- Explain integration and networking as they relate to a voice mail implementation
- Identify the integration options for Cisco Unity Connection
- Understand digital networking and Voice Profile for Internet Messaging (VPIM)
- Describe the preparation steps to be completed before the installation of Cisco Unity Connection
- Describe the installation process of Cisco Unity Connection
- Describe the procedures for creating phone system integrations in Cisco Unity Connection
- Verify the proper installation and integration of the Cisco Unity Connection server using the various tools
- Describe the preparation tasks required before configuring digital networking of Cisco Unity Connection servers
- Understand the process and procedures to join two Cisco Unity Connection servers to create a digital network
- Illustrate additional tasks in the Cisco Unity Connection digital network
- Describe the tasks necessary to verify user access within the digital network
- Describe VPIM networking and the preparation tasks required before configuring VPIM networking using Cisco Unity Connection servers
- Understand the tasks required to configure VPIM networking using Cisco Unity Connection servers
- Describe the verification tasks using VPIM networking
- Illustrate the creation and configuration of users can contacts in VPIM networking
- Understand the customization of VPIM features in Cisco Unity Connection
- Describe the concepts, function and features of PBX IP Media Gateway (PIMG) and T1 Media Gateway (TIMG)
- Understand the features and configuration of fax integration with a fax server and Cisco Unity Connection
- Illustrate the features of the SpeechView and Live Record features available in Cisco Unity Connection software
- Describe the purpose and function of the Cisco Object Backup and Restore Application Suite (COBRAS)
- Understand the features, function, and configuration of the Real-Time Monitoring Tool (RTMT)
- Illustrate the configuration of SNMP parameters in Cisco Unity Conneciton
Dirigido a
The primary audience for this course is IT Support Personnel responsible for implementation and integration of Cisco Unity Connection v8.0 servers; Level Two Help Desk Support Staff and Cisco Partners engineering staff who will be installation and supporting their customers Cisco Unity Connection v8.0 systems. The secondary audience for this course is Networking staff interesting in upgrading their skill sets to include Cisco Unity Connection voicemail installation and integration.
Certificación
Recommended as preparation for exam(s):
- 642-262 IUC - Implementing Cisco Unity Connection
Siguientes cursos recomendados
The following courses are recommended for further study:
- None recommended at this time.
Más Información
This course is one of the options for the Cisco Unity Support Specialist accreditation
