IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management Fundamentals
- Código del Curso TP370G
- Duración 3 días
Otros Métodos de Impartición
Método de Impartición
Este curso está disponible en los siguientes formatos:
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Cerrado
Cerrado
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Clase de calendario
Aprendizaje tradicional en el aula
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Aprendizaje Virtual
Aprendizaje virtual
Solicitar este curso en un formato de entrega diferente.
Temario
Parte superiorThis course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
Learning Journeys or Training Paths that reference this course:
- IBM SmartCloud Control Desk 7.5
Calendario
Parte superiorDirigido a
Parte superiorThis intermediate course is for IBM SmartCloud Control Desk Configuration, Change, and Release management practitioners responsible for administering, managing, or tailoring the solution.
Objetivos del Curso
Parte superior- Describe the logical representation of assets and configuration items
- Create and specify Configuration Items manually or through promotion, or import
- Verify IT configurations through Configuration Item audit
- Articulate how IBM SmartCloud Control Desk support Service Asset Management
- Create and implement automated changes from response plans
- Perform impact analysis, schedule, and authorize changes
- Understand how IBM SmartCloud Control Desk supports the Release Management Process
- Perform mass updates of software from the Definitive Medial Library
Contenido
Parte superiorDay 1
- IBM SmartCloud Control Desk Configuration, Change, and Release Management Overview
- Organization of Configuration Item information
- Configuration Management Fundamentals
Day 2
- Change Management Processes, Roles and Responsibilities
- Change Management Fundamentals
- Advanced Change Processing
Day 3
- Release Management Fundmentals
- Loading and promoting CIs Overview
Pre-requisitos
Parte superiorYou should have:
- Familiarity with the ITIL Service Management processes
- Basic Understanding of the capabilities and initial customization of the Tivoli process automation engine environment and IBM SmartCloud Control Desk V7.5 as taught in the IBM SmartCloud Control Desk V7.5 Foundations course
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- TP370G
- IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management Fundamentals
- Cloud Computing
- TP370G | IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management Fundamentals | Training Course | IBM.
- IBM
